If you need to cancel your reservation, please notify in writing by fax or e-mail. Our Cancellation Policy fees be applied as follows:

If a client cancels 30 days in advance before the arrival date, the full amount will be refunded, unless the client wants to apply it to a future reservation.

If a client cancels the reservation between 30 and 7 days before the arrival date, the client loses the amount advanced, with a minimum fee of one night.

If a client cancels the reservation less than 7 days before arrival or there is no show, the total amount of the stay will be charged.

In the event of a customer wanting to leave before the expected date of departure, the total amount of the stay will be charged.

The customer must always notify the hotel reception if the arrival time will be after 22 h.

Advice : A reservation is considered "no show" if a client shows up after 22:00h without previous notification to the hotel.

info@canlluc.com